How
do I order a printed catalog?
What graphic file type should I send you?
What is a vector (EPS) file type?
Where do I send my art?
Do you accept credit cards?
Do you accept company checks?
Do you offer any helpful tips or promotional advice?
How do I contact you?
How do I order a printed catalog?
You don’t! We don’t send printed catalogs because there is no way for us to update it once we’ve sent it to you. Our catalog is online and accessible anywhere you can access the internet. We feature over 70,000 products (imagine how many pages that would be) and are adding new products and removing discontinued ones daily. It also gives us the ability to keep up with price changes and ensure that all prices are current and accurate. Your ultimate resource for promotional products is just a click away.
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What graphic file type should I send you?
For imprinting you should send us your artwork in vector (EPS) format. If you are not able to convert
your artwork into vector format we can convert it for you. There is a fee of $35 to convert your artwork
and takes 48 hours to complete. For embroidery any file type is sufficient. You can also send a business
card or any stationary that has your artwork on it. Our team of skilled digitizers will guarantee a quality
second to none when recreating your artwork for embroidery.
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What is a vector (EPS) file type?
Vector art is art calculated and drawn using vectors and curves in your computer, instead of by bitmapping.
Vector art is great for type since the lines stay crisp at any scale. There are no resolution problems
with dots or pixels. Type and lines remain crisp not bitmapped.
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Where do I send my art?
You can send your art via email to art@twismonline.com ,
fax it to 845.623.1777 or mail it to the address listed below.
TWISM Promotions Inc.
500 Executive Boulevard Ste 202
Ossining, NY 10562
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Do you accept credit cards?
Yes we accept all major credit cards. When submitting your
credit card information please include the type of card, your name and billing address as it appears
on the card, the card number, CVV code listed on the front or back, and the expiration date.
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Do you accept company checks?
Yes, customers may pay by company check.
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Do you offer any helpful tips or promotional advice?
Yes, we have a monthly newsletter full of success stories and ideas on how to incorporate promotional products into your marketing campaign. Sign up here. We have a promotional advice column where clients’ questions are answered.
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How do I Contact You?
Paper
TWISM Promotions Inc.
500 Executive Boulevard; Ste 202
Ossining, NY 10562
Analog
 845.623.9258
 845.623.1777
Digital
 info@twismonline.com
 www.twismonline.com/contact.asp
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